Terms of service

Welcome to ESEE GLOBAL. These Terms of Service govern your use of our website and your purchase of products from our online store.

By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. About ESEE GLOBAL

ESEE GLOBAL operates an online store offering pet supplies and related products for dogs, cats, birds, horses, and other animal-care needs.

ESEE GLOBAL
7901 4th St N #20454
St. Petersburg, FL 33702, USA
Email: admin@eseeglobal.com
Phone: +1 754-279-0523

2. Eligibility

By using our website or placing an order, you represent that:

  • You are legally capable of entering into a binding agreement.

  • The information you provide is accurate and complete.

  • You will use our website only for lawful purposes.

  • You will comply with these Terms of Service and applicable laws.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information on our website are accurate.

However:

  • Product colors may vary depending on your device or screen.

  • Product images may differ slightly from the actual product.

  • Product availability may change without notice.

  • We do not guarantee that every product description or image will always be completely error-free.

We reserve the right to correct errors, update product information, or modify product availability at any time.

4. Product Availability

All products are subject to availability.

If a product becomes unavailable after you place an order, we may contact you with available options or cancel the affected item and provide an applicable refund.

We reserve the right to limit quantities or refuse orders where necessary.

5. Pricing and Payment

Prices displayed on our website are subject to change without notice.

We reserve the right to correct pricing errors, including errors discovered after an order has been submitted.

Payment must be successfully received before an order is processed.

By providing payment information, you represent that you are authorized to use the selected payment method.

6. Orders and Order Acceptance

Placing an order through our website constitutes an offer to purchase products.

After receiving your order, we may send an order confirmation. This confirmation does not necessarily mean that your order has been accepted.

We reserve the right to accept, modify, or cancel an order for reasons including:

  • Product availability

  • Pricing or listing errors

  • Payment issues

  • Suspected fraud or unauthorized activity

  • Incorrect customer information

  • Shipping restrictions

  • Other legitimate business reasons

If we cancel an order after payment has been received, any applicable refund will be issued to the original payment method.

7. Shipping and Delivery

We aim to process orders within the timeframes stated in our Shipping Policy.

Delivery dates are estimates and are not guaranteed.

ESEE GLOBAL is not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, severe weather, holidays, incorrect addresses, or other unforeseen events.

For additional information, please review our Shipping Policy.

8. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Customers should review the policy before making a purchase, particularly for products that may be non-returnable due to hygiene, safety, health, or other restrictions.

9. Pet Product Disclaimer

Our products are intended for their stated purposes and should be used according to applicable product instructions.

ESEE GLOBAL does not provide veterinary, medical, or professional animal-care advice.

If you have concerns about a pet's health, safety, diet, or treatment, consult a qualified veterinarian or appropriate animal-care professional.

Customers are responsible for selecting products appropriate for their pets and using products safely and according to manufacturer instructions.

10. User Accounts

Certain features may allow you to create an account.

You are responsible for:

  • Providing accurate account information

  • Maintaining the confidentiality of your login credentials

  • Keeping your account information current

  • All activity conducted through your account

Please notify us promptly if you believe your account has been accessed without authorization.

11. Prohibited Uses

You may not use our website to:

  • Violate any applicable law or regulation

  • Commit fraud or facilitate fraudulent activity

  • Interfere with website security or functionality

  • Attempt unauthorized access to our systems

  • Collect information about other users without authorization

  • Upload malicious code or harmful software

  • Misrepresent your identity

  • Use the website for unlawful or abusive purposes

We reserve the right to restrict or terminate access to users who violate these terms.

12. Intellectual Property

All content on the ESEE GLOBAL website, including text, logos, graphics, images, product descriptions, designs, and other materials, is owned by or licensed to ESEE GLOBAL unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, sell, or exploit our website content without prior written permission.

13. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services.

Third-party services operate independently and may have their own terms and privacy policies.

ESEE GLOBAL is not responsible for the content, availability, security, or practices of third-party websites or services.

14. Disclaimer of Warranties

To the extent permitted by applicable law, our website and its content are provided on an "as available" and "as is" basis.

We do not guarantee that:

  • The website will always be available or uninterrupted.

  • The website will be free from errors or security vulnerabilities.

  • Product information will always be completely accurate or current.

  • The website will meet every individual requirement.

Nothing in these Terms is intended to exclude or limit rights that cannot legally be excluded under applicable law.

15. Limitation of Liability

To the fullest extent permitted by applicable law, ESEE GLOBAL will not be liable for indirect, incidental, consequential, special, or similar damages arising from your use of our website or purchase of products.

Our liability will be limited to the extent permitted by applicable law.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

16. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless ESEE GLOBAL and its affiliates, employees, service providers, and representatives from claims, losses, liabilities, damages, and expenses arising from:

  • Your violation of these Terms

  • Your misuse of our website

  • Your violation of applicable laws

  • Your infringement of another person's rights

17. Changes to These Terms

We may update these Terms of Service from time to time.

Changes will become effective when posted on this page unless otherwise required by law.

Your continued use of our website after changes are posted means you acknowledge the updated Terms.

18. Governing Law

These Terms of Service will be governed by applicable laws, without regard to conflict-of-law principles, except where applicable consumer protection laws provide otherwise.

Any disputes will be handled in accordance with applicable law and the appropriate courts or dispute-resolution processes.

19. Contact Us

If you have questions about these Terms of Service, please contact us:

ESEE GLOBAL
Email: admin@eseeglobal.com
Phone: +1 754-279-0523
Address: 7901 4th St N #20454, St. Petersburg, FL 33702, USA

Thank you for choosing ESEE GLOBAL. We appreciate your trust and look forward to serving you and your pets.